Norms, Goals, and Stakeholders in Program Evaluation

P.J.M. Verschuren, & Laszlo Zsolnai 'Norms, Goals, and Stakeholders in Program Evaluation.' Human Systems Management , 1998, vol.17, no. 2, pp. 155-160

Evaluation research favours goal based evalu­ation. However, the achieve­ment of the stated goals of interventionists, problem solvers or program managers is not a sufficient condition for a good decision or a successful program implementation. The value of a program, an intervention or a decision is determined not only by the achievement of its stated goals but also by its intrinsic ethical value and its performance for the stakeholders. Hence a program or a decision can be considered as successful if it meets the applying ethical norms, works well in achieving its stated goals, and produces satisfying results for the stakeholders. Norms, Goals, and Stakeholders.pdf